Frequently Asked Questions

Hi, my name is Sally Roper, and I am the owner of My Creative Pixel. I specialize in logo design, branding, print services, web design, email marketing and work with companies of all sizes nation wide ultimately improving their business problems with creative solutions. Shoot me a quick email to see how I can help you!

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To help potential clients, I have provided a list of my most frequently asked questions. If you have any further questions, feel free to connect with me.

Click a question below to jump to the answer.

What services do you offer?

I create memorable and unique brand identities for clients nationwide. If you are looking for å la carte projects, I can help you with that as well, but keep in mind, you want your entire company to have the same brand.

If you are interested in getting a quote, please contact me here or you can view my full list of services here.

What does it cost to hire you?

I have no set price list, but rather I listen carefully to what potential clients require and put together a unique proposal based on their needs. The best way to get a quote or more information is to send me an email outlining your requirements. We can then line up a time to talk in more detail.

It’s also important to remember that you are not simply hiring me to ‘design a graphic’, but rather, to listen to your needs and to build a relationship to help your business grow.

How long will a project take?

This depends on the exact needs of a project, but a “usual” brand identity project takes about 2-3 weeks. This can be done quicker if necessary, but I generally recommend at least two weeks for most projects, to ensure that the appropriate research and creative output is the best it can be.

Can we still work together if we live in states?

Yes, business is simply conducted via email, phone and video chat as needed. If you are in the area, then it would be great to meet.

Do you do all of the work?

Yes, I do all of the work which means when you hire me, you will work directly with me. I do not have any employees or sub contractors, unless specified.

How does this process work?

The design process is never linear, but in short my process goes similar to this:

Listen to the client & define design brief > Proposal > 50% deposit > Research > Conceptualising > Rendering > Presentation > Revisions > Final 50% > Delivery > Support.

How do you accept payment?

For most projects, I request a 50% down payment to schedule in work. I accept payments via credit card, PayPal and bank transfers. The exact details and terms will be provided in my proposal. The final 50% will be paid on completion of the project, prior to releasing the final artwork.

When can we get started?

I only take on a few projects at a time to ensure that each client gets their deserved attention. Please send me an email to check my availability, as this changes all the time.

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"She is creative and easy to work with.  As a doctor with a busy medical practice, she took the stress of digital medial off my plate. She is easy to connect with and understands the industry well!"  — Dr. Doyle

"Sally is an incredible professional and graphic designer that has worked with me for many years. As a business owner, I truly appreciate Sally’s prompt communication, detailed work, and reliability."   — Dr. Theresa Garza

"We have worked with Sally on a number of projects, and she continually produces professional, creative, and thoughtful material. We will continue to partner with Sally, and highly recommend her."   — Dustin Loyal

"Sally is an incredible asset for a business owner to have. She designs with a creative flair. Sally will defiantly be a part of all of my future business endeavors."  — Chris Edens

"I've used Sally on a variety of projects and recommended her to several of my clients. She pays attention to detail, is very creative, and she has works extremely hard to meet the deadlines." —Rich Heller

"Sally has an amazing turnaround. The artwork she designed was outstanding and will make a huge difference in my business. I would highly recommend her!" — Tony Rodriguez

"Sally is creative, reliable, and professional in everything she does. She has proven to be extremely dependable in serving our business needs. Her expertise make her a valuable asset to any business!" – Aaron Vann

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